Shipping policy

SHIPPING POLICY

Thank you for choosing LUMICRON. We are dedicated to delivering our premium timepieces to you in the safest and most efficient manner. 

1. ORDER PROCESSING
All orders are officially processed within 1-3 business days. Orders are not shipped or delivered on weekends or public holidays. Once your order is shipped, you will automatically receive a shipment confirmation email containing your official tracking number.

2. ESTIMATED DELIVERY TIME
To ensure the highest quality control and premium craftsmanship, we partner with premium global fulfillment centers. 
• United States: 7-14 business days (Tracked Shipping)
• International: 10-20 business days (Tracked Shipping)

3. CUSTOMS, DUTIES & DELAYS
LUMICRON is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.). While we strive to deliver within the estimated timeframe, please note that shipping times may vary slightly due to holiday seasons, customs clearance, or carrier delays beyond our control.

4. TRACKING & DELIVERY ISSUES
Once your order ships, please allow up to 48 hours for the tracking portal to update officially. 
Please Note: LUMICRON is not liable for items lost, stolen, or damaged after the carrier marks the tracking status as "Delivered." We highly recommend providing a secure delivery address.