Privacy policy
PRIVACY POLICY
Last Updated: August 10, 2026
This Privacy Policy describes how LUMICRON (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thelumichron.com (the "Site") or otherwise communicate with us (collectively, the "Services").
1. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
• Contact Information: Name, shipping address, billing address, phone number, and email address.
• Financial Information: Credit card numbers, payment confirmation, and billing details processed securely through our payment gateways.
• Device & Usage Information: IP address, browser type, time zone, cookie information, and how you interact with the Site to improve our premium shopping experience.
2. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to provide our premium services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you updated on new products, services, and exclusive offers. We also use this data to screen our orders for potential risk or fraud.
3. SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. COOKIES & TRACKING TECHNOLOGIES
Our Site uses Cookies to improve your browsing experience and to perform data analytics. You can control and manage cookies through your browser settings. Please note that removing or blocking cookies can negatively impact your user experience.
5. DATA RETENTION & SECURITY
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. While no method of transmission over the Internet is 100% secure, we implement commercial industry standards to protect your personal details.
6. YOUR RIGHTS (GDPR / CCPA)
Depending on your residency (including the European Economic Area and California), you have the right to access the Personal Information we hold about you, to port it to a new service, or to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
7. CONTACT
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@thelumichron.com.